As Christmas Jumper Club partners with various online retailers from around the world, the returns policies with vary with each retailer.
Where can I find the returns policy for the retailer?
You can go to the specific returns policy page of the retailer you purchased your Christmas jumper(s) from. For example, if you purchased an item from ASOS, you will need to go to the returns policy page on their website.
Does Christmas Jumper Club sell any products?
Whilist the vast majority of products are affiliate links to partner websites, Christmas Jumper Club does have a print on demand partnership with Printful.
Christmas Jumper Club and Printful Returns Policy.
What’s your return policy?
We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at [email protected]
Do you offer refunds?
Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at [email protected] with photos of wrong/damaged items and we’ll sort that out for you.
Can I exchange an item for a different size/color?
At this time, we don’t offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section. Though rare, it’s possible that an item you ordered was mislabelled. If that’s the case, please let us know at [email protected] within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!
